At The Joy Spot, your privacy is important to us. This Privacy Policy explains how we collect, use and protect your personal data when you visit our website or interact with us.
Privacy Policy
What information do we collect?
We only collect the personal data that you choose to share with us, such as your name, email address or telephone number — for example, when you fill out a form, register or send us a message.
We may also automatically collect data (such as browser type, IP address or pages visited) through cookies to improve your experience on the website.
How do we use your data?
We use the collected data to:
- Respond to your messages and requests for information.
- Manage session registrations and related communications.
- Share news, content and events, if you give us your consent.
- Improve the functioning of our website and services.
Information sharing
We never sell or share your data with third parties for commercial purposes.
We only share your data with essential service providers (such as scheduling platforms or email marketing), and only when necessary to ensure the proper functioning of our activities — always with confidentiality guarantees.
We may also disclose information if we are legally required to do so.
Data security
We adopt technical and organizational measures to protect your data against unauthorized access, loss or misuse. However, please remember that no online system is 100% secure.
Your rights
You can, at any time:
- Access your personal data.
- Request its correction or deletion.
- Withdraw your consent for communications.
- Request portability or limitation of the use of your data.
To do this, simply send an email to ola@thejoyspot.co.
Cookies
We use cookies to improve navigation and better understand how you use the website. You can configure your browser to block or delete cookies at any time.
Changes to this policy
We may update this Privacy Policy from time to time. The most recent version will always be available on this page, and your continued use of the website means that you accept those changes.
If you have any questions or would like to know more about how we process your data, please write to us at hello@thejoyspot.co – we are here to listen.